I have been buying thrift shop clothes for several years. I started with Thred Up and I really, really liked it. Then they made some changes and I didn’t like it as much.
I am not saying they don’t have some nice clothes; I have some I really like! In the case of Thred Up, their customer service was no longer good. Their correspondence was really bad and when I did get a hold of them, they were not very nice. So I switched from Thred Up to Swap.com. Both are used clothing outlets, but Swap is my favorite place to buy thrifted styles. But in the last few months, I started to go to more events where I needed to dress business casual. That’s when I tried Stitch Fix.
Here’s the thing – I am not good at choosing outfits.
I know the styles that I like, but putting things together and trying new things is NOT my expertise. I like to stick to what I know and what is safe. That translates to black everything (ha!). I decided to try Stitch Fix because I thought it would break me out of my rut and that a stylist would help me get better outfits out together.
I spent a lot of time working on a Pinterest board full of ideas to share with Stitch Fix stylists. I wanted someone to help me out! I had several events coming up where I needed nicer clothing. I expected it to be so expensive that I would cry and send it all back. I got TWO amazing boxes from Stitch Fix. I could tell my stylist really listened. I was completely shocked.
From both of my Stitch Fix boxes, I kept EVERYTHING.
After getting a percentage off because I bought all the items in the box, I ended up paying $30-$40 for each piece of clothing. I felt like that was very affordable for nicer clothing. I know it is way more than I would pay for thrifted clothing. But I loved each piece I received. I loved it SO hard. You also get a bigger discount if you purchase everything in your box. But what if you don’t LOVE everything in your box? Well y’all, there are even Facebook groups that you can join where you can sell the pieces you might not want and still get the full box discount. It’s pretty awesome, y’all.
But y’all – Thred Up was a disaster.
I had some friends tell me that Thred Up did the same thing except with thrifted clothes! You complete a very short survey and share your Pinterest board. I tried it because I had several people who were too scared to try it ask me too! I went thru the entire process – signed up and got my first Goodie Box. I was so excited.
It was hilarious and awful at the same time. Y’all can’t even imagine. It was like they didn’t even read my survey or look at my pin board. They sent me clothes that people in their 80s would wear. Barry said it looked like they put everything in my box that nobody else was buying! It wasn’t a goodie box – it was a Halloween dress up box. There was no way they had even looked at my Pinterest Board or read my survey. I got a dress from the red hat society – a sweater that was HUGE, a sweater that was itty, bitty, a sweater with a huge pull across the boob, a dress covered in beads…it was bad.
Thred Up’s Goodie Box was a 100% total miss.
And the worst part – for these used pieces, they wanted $20-$30 a piece?! Stitch Fix was $30-$40 for NEW clothing.
I cannot recommend a Thred Up Goodie Box. Unless you want a $10 laugh (because that’s the stylist fee!), don’t do it! I will NOT use it ever again. But maybe it’d be a fun girls’ night – unboxing your Thred Up Goodie Boxes together to have a good laugh.
My honest review: I LOVE Stitch Fix and I will use it periodically when I need a few new pieces. I have been VERY pleased with the things that I’ve gotten. It isn’t the cheapest option out there, but for me…it is great!
DISCLAIMER: I was not paid to do this review and am not affiliated with Thred Up, Swap.com, or Stitch Fix. However, those companies do have referral programs so if you click a link from this article to one of those sites, I might get a small credit. Just wanted to make sure you know…
Michelle Riley says
Thred up takes advantage of the seller. You basically are giving them your clothes so they can profit much more!!! You ate better off giving them to charity or taking them to a consignment shop. Thred up iis am exaggerated liberal company.
Kara says
Thank you for sharing! I’d tried Stitch Fix years ago and loved it! I’m EXACTLY like you when it comes to picking out clothes for myself. I loved everything in my box, and it was nice that everything got perfectly. Being a single mom of 2 daughters, I couldn’t keep it up. I recently saw an ad for Thread Up and thought about trying it. After reading your review, I’ll definitely go back to Stitch Fix. Like you said the clothes are brand new and there’s not a huge price difference so it just makes sense.
Kara says
I meant to say “it that everything fit perfectly “. Not got perfectly
Stacy says
I dearly love my quarterly Stitch Fix box!!!
Lisa Bevans says
Funny I had the exact opposite experience I bought several Stitch fix boxes with a stylist as a matter of fact if we’re in stylus and only kept one entire box out of the five plus orders and the only reason I kept the whole box was because if I didn’t I wouldn’t have gotten a discount on the rest as for thredup I bought several goodie boxes and loved everything and what I didn’t love my girls loved we all wear the same size now I see that they have Stitch fix in thredup somehow tied together and it absolutely scares me to even try another goody box
Christy says
Thank you for this honest review, Stacy! I have been on the fence about trying Stitch Fix since we are a one income family’s and I only shop from thrift shops. But if I need something special to wear, I might check them out 🙂
Julie Chittock says
I think a special occasion is the perfect time to give it a try. It’s still a bit pricier than Amazon or thrift stores, but sometimes it is worth the splurge! Thanks for the comment,
Julie, Humorous Homemaking Team
Susan says
Absolutely the same. Tried Thred Up a couple different times and had the exact same experience. Damaged pieces and then terrible customer service. NEVER AGAIN.
Julie Chittock says
Yes – customer service is no bueno! And just disappointed in the poor quality clothing! I’m sorry you had a bad experience too. But thanks for sharing!
Julie, Humorous Homemaking Team
Nancy says
You look like a fashion model, Stacy! So glad you found the right clothing source, that pays attention to your needs. Guess lots of ppl got fed up with Thred Up…
Julie Chittock says
LOL. Yep, fed-up with Thred Up for sure! Thanks for the comment Nancy 🙂
Julie, Humorous Homemaking Team
MMann says
I have always LOVED Stitch Fix! Quality pieces that are easy to incorporate into your existing wardrobe! I have tried others’ boxes but none really measure up to the quality for the price. 🙂 Thank you for this review!
Julie Chittock says
Yes, once you try Stitch Fix a few times and they really figure out who you are – it’s a win all the way around! Thanks for sharing:)
Julie, Humorous Homemaking Team